Question 1

Who are the suggested accompanying adults?

Accepted Answer

EN
Bana is a secure service. The application suggests either: 1. Accompanying parents who make identical or similar journeys to yours. They are therefore parents who have children enrolled in the same schools or clubs as your children, i.e.: 2. Trustworthy people who are used to taking care of children (teachers, teachers, educators, nurses, babysitters etc) and who live in your city.
 
FR
Bana is a secure service. The application suggests either: 1. Accompanying parents who make identical or similar journeys to yours. They are therefore parents who have children enrolled in the same schools or clubs as your children, either: 2. Trustworthy people who are used to taking care of children (teachers, educators, nurses, babysitters, etc.) and who live in your city .

Question 2

How know if a guide is reliable? / How do you know if a guardian is reliable?

Accepted Answer

EN
A review system with stars is proposed to recommend the guides with whom you had a great experience through the service.
 
This helps to maintain the trust capital of the community.
 
FR
A star review system is available to recommend accompanying adults with whom you have had a great experience through the service.
 
This helps to maintain the trust capital of the community.

Question 3

Can I select myself the accompanying person who will take care of my children? / Can I select myself the accompanying adult who will take care of my children?

Accepted Answer

EN
Yes of course. Bana helps you by suggesting guides who already make the same journeys, at the same times; but you are free to organize with whoever you want!
 
FR
Yes of course. Bana helps you by suggesting accompanying adults who already make the same trips, at the same time; but you are free to organize yourself with whoever you want!

Question 4

Is it possible to get to know the guides? / Is it possible to get to know the accompanying adults?

Accepted Answer

EN
Trust being essential for Bana, we strongly advise you to have a first contact by phone or to make an appointment at the school or at the place of the activity to get to know each other.
 
FR
Confidence being essential for Bana, we strongly invite you to have a first contact by phone or to make an appointment at school or at the place of the activity to get to know each other.

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