EN Bana is a secure service. The application suggests either: 1. Accompanying parents who make identical or similar journeys to yours. They are therefore parents who have children enrolled in the same schools or clubs as your children, i.e.: 2. Trustworthy people who are used to taking care of children (teachers, teachers, educators, nurses, babysitters etc) and who live in your city. FR Bana is a secure service. The application suggests either: 1. Accompanying parents who make identical or similar journeys to yours. They are therefore parents who have children enrolled in the same schools or clubs as your children, either: 2. Trustworthy people who are used to taking care of children (teachers, educators, nurses, babysitters, etc.) and who live in your city .

EN A review system with stars is proposed to recommend the guides with whom you had a great experience through the service. This helps to maintain the trust capital of the community. FR A star review system is available to recommend accompanying adults with whom you have had a great experience through the service. This helps to maintain the trust capital of the community.

EN Yes of course. Bana helps you by suggesting guides who already make the same journeys, at the same times; but you are free to organize with whoever you want! FR Yes of course. Bana helps you by suggesting accompanying adults who already make the same trips, at the same time; but you are free to organize yourself with whoever you want!

EN Trust being essential for Bana, we strongly advise you to have a first contact by phone or to make an appointment at the school or at the place of the activity to get to know each other. FR Confidence being essential for Bana, we strongly invite you to have a first contact by phone or to make an appointment at school or at the place of the activity to get to know each other.

EN The Bana service is accessible by subscription + package per support (same principle as on babysitting platforms). Bana offers the basic subscription at the price of €8/month + the flat rate per guide at the price of €1.75*/trip (*launch offer) Bana is based on a participatory system: either in time or in money. You can therefore be reimbursed for the cost by carrying out, in turn, accompaniments according to your availability. FR Bana service is accessible by subscription + fixed price per accompanying (same principle as on babysitting platforms). Bana offers the basic subscription at the price of € 8 / month + the price per accompanying at € 1.75* / trip (*introductory offer) Bana is based on a participatory system: either in time or in money.You can therefore be reimbursed for the cost by providing support in return according to your availability.

EN Bana wants parents to have access to a reliable service. This is why access to the platform is free. It is only when there is a matching/profile compatible with your needs that access to the profiles of the guides becomes chargeable. The payment of the subscription is therefore only applicable when Bana can guarantee you a support service adapted to your needs. FR Bana wants parents to have access to a reliable service. This is why access to the platform is free. It is only when there is a matching profile with your needs that access to the profiles of accompanying adults becomes loadable. The payment of the subscription is therefore only applicable when Bana can guarantee you a support service adapted to your needs.

EN The accompaniments are paid for via credits called "Nomads". For each support provided, a "Nomad" of €1.75 will be debited from your customer account on the Bana platform. FR The accompaniments are paid via credits called "Nomads". For each support provided, a "Nomad" of 1.75 € will be debited from your customer account on the Bana platform.

EN By providing a service to other parents who need help, an accompanying person can supplement their income up to €530/month exempt from tax via our collaborative economy platform (ceiling of €6,350/year) . For each accompaniment made, a Nomad will be credited to the customer account of the accompanist. FR By providing service to other parents who need help, an accompanying adult can supplement their income up to €530 / month exempt from tax via our sharing economy platform (max €6,350 / year). For each accompaniment performed, a Nomad will be credited to the client account of the accompanying adult.

FR Oui! Mais en mieux! Sur la plateforme Bana, vous êtes: 1. Soit un bénévole rémunéré avec un défraiement forfaitaire (2€/enfant/trajet) et les avantages suivants: - Non taxé avec un plafond de 1.626,77€/an (pour l'année 2023) - Cumulable avec les allocations de chômage - Aucune incidence sur les allocations familiales Plus d'infos sur la plateforme francophone de volontariat 2. Soit un "particulier" (accompagnateur) mis en relation avec d'autres "particuliers" (parents) en dehors de tout cadre professionnel, sur une plateforme d'économie collaborative. Dont les avantages sont: - Taxé à 10,7% avec un plafond de 7.170€/an (pour l'année 2023) Nous prélevons directement les 10,7% d’imposition avant de vous transférer l'argent gagné sur votre compte à la fin du mois et nous les transférons au SPF Finances pour votre déclaration d’impôts. Bana réalise une fiche fiscale spécifique pour les revenus de l’économie collaborative perçus par l’intermédiaire de sa plateforme. Cette fiche fiscale sera envoyée par voie électronique au SPF Finances et au bénéficiaire (Guide) des revenus, au début de l’année suivant l’année des revenus. Vous n'avez rien à faire, on s'occupe de tout! Plus d'infos sur EN Yes! But better! On the Bana platform, you are: 1. Either a paid volunteer with a flat-rate payment (€2/child/trip) and the following benefits: - Not taxed with a ceiling of €1,626.77/year (for the year 2023) - Can be combined with unemployment benefits - No impact on family allowances 2. Or an “individual” (guide) put in contact with other “individuals” (parents) outside of any professional framework, on a collaborative economy platform. Whose advantages are: - Taxed at 10.7% with a ceiling of €7,170/year (for the year 2023) We deduct the 10.7% tax directly before transferring the money earned to your account at the end of the month and we transfer it to the SPF Finances for your tax return. Bana produces a specific tax form for the income from the collaborative economy collected through its platform. This tax form will be sent electronically to the SPF Finances and to the beneficiary (Guide) of the income, at the beginning of the year following the year of the income. You don't have to do anything, we take care of everything!

EN The attendants decide themselves what they do with the credits generated on their account. They can either: - Exchange their Nomads for monetary compensation (transfer to their bank account) - Swap their Nomads to pay other companions when/if they in turn entrust their children - Replace their Nomads with discount coupons in our partner shops* - Donate their Nomads, in whole or in part, to charities dedicated to children** FR The accompanying adults decide for themselves what to do with the credits generated on their account. They can either: - Exchange their Nomads for monetary remuneration - Swap their Nomads to pay another accompanying adult when they in turn entrust their children (if they do so) - Replace their Nomads with discount coupons in our partner shops* - Donate their Nomads, in whole or in part, to charities dedicated to children ** *Decathlon, Club, MaxiToys, Carrefour, Hema, etc **Unicef, Child's Smile, SOS Children's Villages, etc

EN Yes, the Bana application has made every effort to secure its use. The school or sports club opens its account, its “Village”, which is only reserved for its members. As the establishment verifies the applications for membership in its "Village", the accompanying persons are then reviewed and "certified" as having children registered in the establishment or as working in the establishment. If they are babysitters, nurses or students for example, then their identity is verified by Bana. FR Yes, Bana app has made every effort to secure its use. The school or sports club opens its account, its "Village", which is only reserved for its members. As the establishment verifies the applications for membership in its "Village", the accompanying persons are then reviewed and "certified" as having children registered in the establishment or as working in the establishment. If they are babysitters, nurses or students for example, then their identity is verified by Bana.

EN Fortunately, accidents almost never happen. But one should always be prepared for it. Whatever the mode of transport chosen, each person registered on the Bana platform must have a family RC (+ auto RC for car accompaniments). The family RC will intervene in the event of material or bodily damage. FR Fortunately, accidents hardly ever happen. But one should always be prepared for it. Whatever the mode of transport chosen, each person who signed up on Bana platform must have a family insurance (+ car insurance for car accompaniments). Family liability insurance will intervene in the event of material or bodily damage.

EN No. Bana does not communicate the addresses of family homes. Only the distance between your home, school or club and that of the companions is indicated in the matching suggestions. FR No. Bana does not communicate the addresses of family homes. Only the distance between your home, school or club and that of the accompanying adults suggested is indicated in the matching suggestions.

EN Because the safety of children is our priority, we have contacted associations to assist us in setting up procedures to protect children and guarantee their safety. ChildFocus supported us in particular in terms of cybersecurity. FR Because children's safety is our priority, we have contacted associations to assist us in setting up procedures to protect children and guarantee their safety. ChildFocus supported us in particular in cybersecurity.

EN Bana will not sell or use your data for commercial purposes. We only use them for the purpose of making the application perform well to give you the best possible experience. FR Bana agrees not to sell or use your data for commercial purposes.We use them only for the purpose of making the application perform well to give you the best possible experience.

EN The Community includes all people registered on the Bana platform (children, parents, schools, sports clubs, guides, associations, etc.). FR The Community includes all the people registered on the Bana platform (children, parents, schools, sports clubs, accompanying adults, associations, etc.).

EN A Village is a school, club, association or establishment where your children are registered. FR A Village is a school, a club, an association or an establishment where your children are registered.

EN A Tribe is made up of people in your family (children, spouses, grandparents, etc.) and the companions who take care of your children's journeys. Your Tribe is your circle of trust. FR A Tribe is made up of people from your family (children, spouses, grandparents, etc.) and accompanying adults who take care of your children's journeys.Your Tribe is your circle of trust.

FR Un Guide est le nom donné aux accompagnateurs sur la plateforme Bana. On aurait pu les appeler tout simplement accompagnateur ou animateur mais on trouvait que Guide était plus représentatif de leurs responsabilités! EN A Guide is the name given to the accompanying persons on Bana platform. We could have named them LEADer or DIRECTor but Guide was way much cooler!

EN A Nomad is the digital currency used on the Bana platform. Instead of talking about euro € to pay for children's accompaniments, we will rather talk about Nomad credits. FR A Nomad is the digital currency used on the Bana platform. Instead of talking about euro € to pay for the accompaniments of the children, we will rather speak of Nomad credits.